Generated by All in One SEO v4.9.10, this is an llms.txt file, used by LLMs to index the site. # Pond Group Ltd IT Managed Service Provider & Cyber Security Specialists ## Sitemaps - [XML Sitemap](https://pondgroup.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Blog - [Blog](https://pondgroup.com/blog/) - Read the latest news and views surrounding the technology industry and keep on top of Pond's company updates. - [Pond Group now ISO 27001 certified](https://pondgroup.com/pond-group-now-iso-27001-certified/) - We are pleased to announce that following lots of hard work from the team, we have achieved our ISO 27001 Certification. This standard reassures our customers that we provide the highest level of Information Security Management for both our own systems, and those that we look after. - [Microsoft Silver Partner](https://pondgroup.com/microsoft-silver-partner/) - Pond are now pleased to be Silver Partners of Microsoft. Contact us to help with your Azure or Office 365 Migrations. - [Pond joins Lambeth "High Speed Connect" scheme](https://pondgroup.com/pond-partners-with-connect-westminster-scheme-copy/) - The Lambeth High Speed Connect scheme offers a Government funded grant of up to £2K for any businesses in the Lambeth borough. The grant applies to installation and associated costs for next generation Internet connections to those with eligible postcodes. Pond are proud to be one of the registered suppliers in this scheme and are on - [How to avoid “Whaling” fraud against your business](https://pondgroup.com/how-to-avoid-whaling-fraud-against-your-business/) - Recently an interesting news piece was published on The BBC website about a fraud scam attacking many businesses across the UK, known as “Whaling” – http://www.bbc.co.uk/news/technology-34570713. Similar to what we know as phishing attacks, that tend to be aimed at smaller fry, Whaling is where hackers instead target a ‘big fish’ within the business, typically - [POND Case Study](https://pondgroup.com/pond-case-study/) - Brief Our client, a leading provider of document management solutions, started up a few years ago and Pond have been helping with their IT requirements and supporting them ever since. This particular problem arose when the hard disk in one of their PCs failed. The PC held the master copy of a database they use every - [POND unveils new website and brand identity](https://pondgroup.com/pond-launch-new-website/) - Here at POND Group, we are excited to announce the launch of our new logo and website as part of a brand identity overhaul. In a fast-moving industry, the new brand reflects our forward-thinking approach to the IT and telecoms business. The website displays specially-commissioned photography and a fresh colour-scheme, modernising the look and completing - [🎉 Celebrating 25 Years in Business! 🎉](https://pondgroup.com/🎉-celebrating-25-years-in-business-🎉/) - This year marks a significant milestone for us at Pond —25 incredible years! It all began with two second-hand PCs in our Directors' spare bedroom, driven by a passion for technology and a dream to make a difference. Today, we’re proud to support clients across the globe, providing top-notch IT support and cutting-edge cybersecurity services. - [Hornet Security Silver Partner](https://pondgroup.com/hornet-security-silver-partner/) - We are proud to have achieved Silver Partner status with Hornet Security, further enhancing the Cyber Security services we offer our customers. Hornet have provided Mail Security services for many years, but a number of acquisitions have increased their service portfolio, making them a leading security partner for us. Their security bundles cover Email threat - [Meet the Team - Ian Harte - Service Desk Manager](https://pondgroup.com/meet-the-team-ian-harte-service-desk-manager/) - Ian Harte is our Service Desk Manager. Ian is a key part of our team and not only supports all our helpdesk team but leads our more complex projects and assists with the entire running of day to day business. How long have you worked at Pond? 16 and a half years What’s your - [Meet the Team - Greg Gillies, Director](https://pondgroup.com/meet-the-team-greg-gillies-director/) - Meet our team starting with POND Director, Greg Gillies. - [Meet the Team - Richard Jenkins, Project Engineer & 3rd Line support](https://pondgroup.com/meet-the-team-richard-jenkins-project-engineer-3rd-line-support/) - Richard, although best known as Rich, is a Project Engineer and 3rd Line Helpdesk Analyst. We wanted everyone to get to know Rich a little better so asked him the following questions. How Long have you worked at Pond? Over 20 Years in a variety of roles What's your background? I worked in finance before - [We're getting festive....](https://pondgroup.com/were-getting-festive/) - Today at Pond Group we have been supporting the Save the Children Christmas jumper day appeal. All staff both in the office and remote took part to help raise money for a very worthy cause. A great day had by all. - [Oops - we did it again!](https://pondgroup.com/oops-we-did-it-again/) - We are pleased to announce that we have recently acquired Sapphire Communications Ltd, a London based telecoms provider. This acquisition further strengthens our place in the SME telecoms market, while offering a range of additional products and services to the Sapphire customers. Full press release can be found here --> Press Release - Sapphire Communications - [Top 5 benefits of using VoIP Hosted telephones](https://pondgroup.com/top-5-benefits-of-using-voip-telephone-lines/) - To match the fast pace of an increasingly internet-reliant world, many British companies are ditching traditional telephone systems and opting for Voice over Internet Protocol (VoIP) telephone systems. VoIP systems use broadband to make calls over the internet, offering many advantages over older systems including reduced cost, increased efficiency and a variety of additional features. - [Business Continuity - COVID-19/Coronavirus](https://pondgroup.com/business-continuity-covid-19-coronavirus/) - Business Continuity planning in preparation for COVID-19/Coronavirus outbreak - [JOB: 1st Line Helpdesk Support Analyst or Apprentice](https://pondgroup.com/join-our-team/) - ** JOIN OUR TEAM ** A rare opportunity has arisen for you to join our Helpdesk team. Due to expansion, we are looking for an IT apprentice or 1st Line Helpdesk support analyst based in our Bromley office. If you have a great personality, love technology and are confident talking on the telephone, get in - [NEW product launch: Get ready for the future of voice with Voice.plus](https://pondgroup.com/new-product-launch-get-ready-for-the-future-of-voice-with-h-v-select/) - We are delighted to announce that we will be launching a new product to our bespoke telecoms services. From Thursday 1st December we will be offering a brand new hosted voice package that will enhance your business telephone system like never before. Introducing Voice.Plus Voice.Plus is the solution to all of your business telecoms needs. It is - [UK Tech price increases](https://pondgroup.com/4704-2/) - Dear all, Apple have announced that with immediate effect, they are increasing the price of their products in the UK by up to 20%. Even some old models, such as the 3 year old Mac Pro has increased by almost £500 overnight. They haven’t provided us with a definitive reason for the increase, other than - [VoIP Security: When is a PBX not a PBX?](https://pondgroup.com/voip-security-when-is-a-pbx-not-a-pbx/) - With the rise in popularity of VoIP telephone systems, and more specifically Cloud based “Hosted” phone systems, there is an increasing concern over their security. Companies have always been accepting of the fact that whilst their calls could be “tapped”, the hassle someone would have to go through outweighed the risk. It does still happen - [Pond joins Connect Westminster scheme](https://pondgroup.com/pond-partners-with-connect-westminster-scheme/) - Launching August 24, 2017, the Connect Westminster scheme offer a Government funded grant of up to £2K for Westminster businesses. The grant applies to installation and associated costs for next generation Internet connections to those with eligible postcodes. Pond are proud to be one of the registered suppliers in this scheme and are on hand to provide - [‘RansomWare’: how to avoid a disaster](https://pondgroup.com/ransomware-how-to-avoid-a-disaster/) - Business Continuity: how to avoid a disaster ## Pages - [Home Page](https://pondgroup.com/) - At Pond, we specialise in providing IT, telecoms and connectivity solutions. Modern Workplace and Cyber Security are key areas we look to improve for our customers. - [b1Services](https://pondgroup.com/b1services/) - b1Services is a quality IT support company providing end-to-end IT solutions for businesses across the South East and beyond. - [Pond Click](https://pondgroup.com/pond-click-2/) - Pond technicians advise, find, and supply the right IT solutions and support for your business, ensuring your systems are efficient, resilient and secure. - [Cyber Security Services](https://pondgroup.com/pond-click-2/cloud-services/cyber-security-and-risk/) - There are many threats to the security of your system and data. Two of the most common are malicious content on websites and email-borne threats. We use industry leading products, both on premise and cloud based to help protect your systems and minimise negative impact on staff productivity. - [Contact Us](https://pondgroup.com/contact-us/) - Contact Pond to discuss how our services can benefit your business. - [Domain Name Registration & Management](https://pondgroup.com/pond-click-2/managed-services/domain-name-registration-and-management/) - Make Pond your first port of call for domain name registration, hosting and general advice. An authorised Nominet registrar, with US partners, we can secure, register and manage the URL you want quickly and easily across all top level domains (.com, .London, .co.uk and more). - [Company GDPR Policies](https://pondgroup.com/about-us/gdpr-policy/) - Understanding IT is our job and knowing what your business needs is our business. At Pond, our aim is to optimise your systems and share our expertise with you, so you can put your IT systems to work. - [What We Do](https://pondgroup.com/about-us/what-we-do/) - We Are Pond. We are specialists. We are experienced. We understand IT, telecoms and connectivity. - [Secure Cloud Backup](https://pondgroup.com/pond-click-2/cloud-services/online-secure-backup-2/) - Pond online secure backup unlocks unlimited resources and our managed services monitor and maintain your local back up environment. - [Broadband Internet Circuits](https://pondgroup.com/pond-connect-2/connectivity/broadband-internet-circuits/) - Broadband is the staple Internet circuit of the SME Sector. We have access to the full range of ADSL, SDSL and Fibre to the Cabinet (FTTC) internet services from all the major broadband providers. All our services are Business grade lines with at least one static IP address. We can supply fully configured routers or “wires only” if you prefer. - [Microsoft Teams Direct Routing](https://pondgroup.com/pond-connect-2/telecoms/microsoft-teams-sip/) - Pond VoIP Telephone systems includes every feature you could possibly expect from even the most advanced corporate systems – at a fraction of the cost. Our systems are available as standalone, rackmount or VM Ware Virtual Machines. There are no per user or ongoing licence fees, and most features are included by default. - [Telecoms](https://pondgroup.com/pond-connect-2/telecoms/) - We supply, install and maintain business telephone systems that best suit your organisation. What we offer is fully scalable, so whether you’re a large business or a small to medium enterprise, our systems will work for you and grow with you. - [Hosted VoIP](https://pondgroup.com/pond-connect-2/telecoms/hosted-voip/) - Hosted IP telephone systems are perfect for giving businesses access to business grade products, at a low monthly cost. Hosted voice is a monthly licensed service that replaces a traditional PBX (private branch exchange), typical for many businesses. - [Case Studies](https://pondgroup.com/about-us/testimonials/) - Client Reviews At Pond we’re proud of the exceptional level of service that we deliver for our clients. But don’t take our word for it, check out what previous and existing clients have to say about us. Click on a company logo below to view their case study. - [Case Study - Test Company](https://pondgroup.com/about-us/testimonials/test1/) - Case Studies > Company Name Client: Company Name Services delivered: Telecoms: Hosted Voip Connectivity: Broadband Internet Circuits Background: Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem - [VoIP & Hybrid PBX](https://pondgroup.com/pond-connect-2/telecoms/voip-and-hybrid-pbx/) - Pond VoIP Telephone systems includes every feature you could possibly expect from even the most advanced corporate systems – at a fraction of the cost. Our systems are available as standalone, rackmount or VM Ware Virtual Machines. There are no per user or ongoing licence fees, and most features are included by default. - [SIP Trunks](https://pondgroup.com/pond-connect-2/telecoms/sip-trunks/) - Simply put, it’s another way to connect you to your network to the world.SIP is a protocol that allows multiple voice channels to be used over your existing data network. It is used as a replacement for standard phone lines on an IP based phone system and is commonly seen as the latest equivalent to ISDN lines. Our SIP Trunks provide the ultimate in flexibility to your telephony solution. Unlike some national providers, we are happy to provide trunks for you to use on your own system, using your existing Internet connection or we can provide a fully integrated solution for you. - [Ethernet Circuits (DIA)](https://pondgroup.com/pond-connect-2/connectivity/ethernet-circuits/) - Let’s face it – the Internet is indispensable in every business, used for email, remote access and telecoms. We provide high-speed dedicated Internet connectivity, ensuring that you’re online when you need to be, quickly and easily. - [Connectivity](https://pondgroup.com/pond-connect-2/connectivity/) - We’re always looking to offer the latest and most appropriate Internet connection to best suit your organisation. We offer fully scalable solutions, so no matter the size of the organisation or if indeed you’re looking to expand in the future, our connections will work and grow with you. - [Pond Connect](https://pondgroup.com/pond-connect-2/) - We offer hassle-free communication systems by developing, applying and deploying telecommunication services dedicated to you and your needs. You can save on time and money by choosing our services which include VoIP telephone systems (hosted and on premise) and a full range of leased line and broadband internet connections. - [Virtualisation](https://pondgroup.com/pond-click-2/virtualisation/) - Virtualisation essentially means digitising and consolidating your hardware. It means your business’s IT not only becomes more flexible in terms of usage but it can also save you money. At Pond, we can help you do just that. We help you to reduce your current hardware assets, or ensure they are being used efficiently, so that your bills are reduced. - [Hardware and Software Procurement and Licensing](https://pondgroup.com/pond-click-2/managed-services/hardware-and-software-procurement-and-licensing/) - When equipment or software needs upgrading, sourcing the right kit at the right price can be a minefield. We offer this as a free and inclusive service to our clients that have support contracts with us. - [Managed services](https://pondgroup.com/pond-click-2/managed-services/) - Avoid IT frustrations. Technology is about convenience. We are here to ensure that your systems run smoothly and you get the very best from them. - [Helpdesk and Network Support Services](https://pondgroup.com/pond-click-2/helpdesk-and-network-support-services/) - We not only support your IT infrastructure, we support you to ensure your systems are in top shape. It’s our business to understand your business. We’re there from the get go, meeting with you, analysing your network and workstations and how you need them to work. Proactive checks of your critical systems, as well as regular site visits, assure the continued smooth operation of your systems. - [Microsoft Office 365](https://pondgroup.com/pond-click-2/cloud-services/microsoft-office-365-2/) - Microsoft Office 365 is essentially your computer systems and data made accessible remotely. It enables you to access data stored on the Microsoft Office 365 platform anytime, anywhere and from any device – email, documents, images or presentations. - [Web Filtering](https://pondgroup.com/pond-click-2/cloud-services/cyber-security-and-risk/web-filtering/) - Whether you want to protect against web-borne malware or prevent your staff from visiting prohibited websites, our web filtering services have it covered. We offer a range of services from simple site-blacklisting through to industry-leading, fully-managed services such as WebSense and Symantec Insight. - [Anti-spam and mail filtering solutions](https://pondgroup.com/pond-click-2/cloud-services/cyber-security-and-risk/anti-spam-and-mail-filtering-solutions/) - We use specialist technology to protect your systems and keep your data secure. Our aim is to provide you with peace of mind, so you can get on with running your business. - [Anti Virus and Anti-Malware](https://pondgroup.com/pond-click-2/cloud-services/cyber-security-and-risk/anti-virus-and-anti-malware/) - As a partner of Intel Security, we can offer the full range of endpoint protection services, including the McAfee ‘Security as a Service’ subscription licenses for PC or Mac. Whether you need five nodes or 500, our products are fully scalable to ensure the right level of protection for your business. - [Cloud Services](https://pondgroup.com/pond-click-2/cloud-services/) - Simply put, cloud computing means storing and accessing data and programs over the Internet instead of on your computer’s hard drive or in-house servers. - [Business Continuity and Disaster Recovery](https://pondgroup.com/business-continuity-and-disaster-recovery/) - Pond’s Business Continuity & Disaster Recovery (BCDR) offering is a bespoke solution using a combination of carefully selected products, services, hardware and software all fully managed for you. - [About Us](https://pondgroup.com/about-us/) - Understanding IT is our job and knowing what your business needs is our business. At Pond, our aim is to optimise your systems and share our expertise with you, so you can put your IT systems to work. - [Meet Our Team](https://pondgroup.com/about-us/meet-our-team/) - Our team is always here to help Our tech team is core; they enable us to be the best. With a diversity of skills, experience and knowledge (as well as a serious passion for all things tech), we’re always there to help. About Us What We Do Team Name Lorem ipsum dolor sit amet, - [News & Blogs](https://pondgroup.com/news-blogs/) - Read the latest news and views surrounding the technology industry and keep on top of Pond's company updates. - [Gallery Tiles](https://pondgroup.com/our-photo-gallery/) - gallery Our Photo Gallery ed condimentum ante ac quam varius pretium. Nunc ornare laoreet augue et elementum. Phasellus enim libero, blandit vel sapien vitae, condimentum ultricies magna et. All No categories - [Gallery 4 Columns](https://pondgroup.com/gallery-4-columns/) - gallery Our Photo Gallery ed condimentum ante ac quam varius pretium. Nunc ornare laoreet augue et elementum. Phasellus enim libero, blandit vel sapien vitae, condimentum ultricies magna et. All No categories ## Static Blocks - [Pond Connect Nav](https://pondgroup.com/staticblock/footer-3-2-2/) - Pond Connect MiFID II Information Microsoft Teams Direct Routing (SIP) Hosted VoIP SIP Trunks VoIP & Hybrid PBX Connectivity Broadband Circuits Ethernet - [Footer Copy](https://pondgroup.com/staticblock/footer-2-2/) - Contact Us Helpdesk/Support: +44 (0)20 8466 6043 General Enquiries: +44 (0)20 3301 9050 Email: info@pondgroup.com Address: 19A Widmore Road Bromley Kent BR1 1RL Pond Group Limited. Registered in England. Company Number 03886757 Quick Links Home About Us Business Continuity Pond Click Pond Connect News & Blogs Contact Us - [Footer](https://pondgroup.com/staticblock/footer-4/) - Home About Us What We Do Company GDPR Policies Cyber Security Services Cyber Security & Risk Management Anti-spam and mail filtering solutions Web Filtering Anti Virus and Anti-Malware Pond Click Business Continuity and Disaster Recovery Helpdesk and Network Support Services Managed services Hardware and Software Procurement and Licensing Domain Name Registration & Management Virtualisation Cloud - [Footer for Online Secure Backup page](https://pondgroup.com/staticblock/footer-5/) - 020 3301 9050 info@pondgroup.com Contact Us Helpdesk/Support: +44 (0)20 8466 6043 General Enquiries: +44 (0)20 3301 9050 Email: info@pondgroup.com Address: 19A Widmore Road Bromley Kent BR1 1RL Pond Group Limited. Registered in England. Company Number 03886757 Quick Links Home About Us Business Continuity Pond Click Pond Connect News & Blogs Contact Us Recent Posts 🎉 - [Pond Click Nav](https://pondgroup.com/staticblock/footer-3-2/) - Pond Click Business Continuity Helpdesk Support Managed Services Virtualisation Cloud Services Cyber Security - [About Us](https://pondgroup.com/staticblock/footer-3/) - About Us What We Do - [About Us Copy](https://pondgroup.com/staticblock/footer-3-4/) - About Us What We Do Meet The Team - [Latest viruses & threats](https://pondgroup.com/staticblock/footer-3-3/) - Virus Alerts All recent threats ## Categories - [News](https://pondgroup.com/category/news/) - [In the press](https://pondgroup.com/category/in-the-press/) - [Blog](https://pondgroup.com/category/blog/) ## Tags - [Case study](https://pondgroup.com/tag/case-study/) - [Pond group](https://pondgroup.com/tag/pond-group/) - [Cloud computing](https://pondgroup.com/tag/cloud-computing/) - [Cloud services](https://pondgroup.com/tag/cloud-services/) - [Private cloud](https://pondgroup.com/tag/private-cloud/) - [secure backup service](https://pondgroup.com/tag/secure-backup-service/) - [Digital forensics hardware](https://pondgroup.com/tag/digital-forensics-hardware/) - [Anti-Virus products](https://pondgroup.com/tag/anti-virus-products/) - [Disaster Recovery systems](https://pondgroup.com/tag/disaster-recovery-systems/) - [Offsite backup](https://pondgroup.com/tag/offsite-backup/) - [Microsoft](https://pondgroup.com/tag/microsoft/) - [Mac Pro](https://pondgroup.com/tag/mac-pro/) - [Apple news](https://pondgroup.com/tag/apple-news/) - [Cloud licences](https://pondgroup.com/tag/cloud-licences/) - [hosted](https://pondgroup.com/tag/hosted/) - [voice](https://pondgroup.com/tag/voice/) - [voip](https://pondgroup.com/tag/voip/) - [voice plus](https://pondgroup.com/tag/voice-plus/) - [PBX](https://pondgroup.com/tag/pbx/) - [cloud](https://pondgroup.com/tag/cloud/) - [cyber security](https://pondgroup.com/tag/cyber-security/) - [telephone systems](https://pondgroup.com/tag/telephone-systems/) - [BCDR](https://pondgroup.com/tag/bcdr/) - [DR](https://pondgroup.com/tag/dr/) - [Business Continuity](https://pondgroup.com/tag/business-continuity/) - [connect westminster](https://pondgroup.com/tag/connect-westminster/) - [broadband](https://pondgroup.com/tag/broadband/) - [Internet connection](https://pondgroup.com/tag/internet-connection/) - [fibre](https://pondgroup.com/tag/fibre/) - [fiber](https://pondgroup.com/tag/fiber/) - [leased line](https://pondgroup.com/tag/leased-line/) - [1gigabit](https://pondgroup.com/tag/1gigabit/) - [1gb](https://pondgroup.com/tag/1gb/) - [1gbps](https://pondgroup.com/tag/1gbps/) - [gigabit](https://pondgroup.com/tag/gigabit/) - [grant](https://pondgroup.com/tag/grant/) - [greg gillies](https://pondgroup.com/tag/greg-gillies/) - [director](https://pondgroup.com/tag/director/) - [pond](https://pondgroup.com/tag/pond/) - [consultant](https://pondgroup.com/tag/consultant/) - [bitcoin](https://pondgroup.com/tag/bitcoin/) - [blockchain](https://pondgroup.com/tag/blockchain/) - [job](https://pondgroup.com/tag/job/) - [helpdesk](https://pondgroup.com/tag/helpdesk/) - [bromley](https://pondgroup.com/tag/bromley/) - [1st line](https://pondgroup.com/tag/1st-line/) - [support](https://pondgroup.com/tag/support/) - [trainee](https://pondgroup.com/tag/trainee/) - [Azure](https://pondgroup.com/tag/azure/) - [Silver](https://pondgroup.com/tag/silver/) - [Partner](https://pondgroup.com/tag/partner/) - [Office 365](https://pondgroup.com/tag/office-365/) - [ofice 365](https://pondgroup.com/tag/ofice-365/) - [office365](https://pondgroup.com/tag/office365/) - [migration](https://pondgroup.com/tag/migration/) - [COVID-19](https://pondgroup.com/tag/covid-19/) - [coronavirus](https://pondgroup.com/tag/coronavirus/) - [remote working](https://pondgroup.com/tag/remote-working/) - [acquisition](https://pondgroup.com/tag/acquisition/) - [sapphire](https://pondgroup.com/tag/sapphire/) - [telecoms](https://pondgroup.com/tag/telecoms/) - [merger](https://pondgroup.com/tag/merger/) - [xmas](https://pondgroup.com/tag/xmas/) - [christmas](https://pondgroup.com/tag/christmas/) - [charity](https://pondgroup.com/tag/charity/) - [children in need](https://pondgroup.com/tag/children-in-need/) - [project engineer](https://pondgroup.com/tag/project-engineer/) - [3rd line](https://pondgroup.com/tag/3rd-line/) - [team](https://pondgroup.com/tag/team/) - [staff](https://pondgroup.com/tag/staff/) - [service desk](https://pondgroup.com/tag/service-desk/) - [ian harte](https://pondgroup.com/tag/ian-harte/) - [manager](https://pondgroup.com/tag/manager/) - [backup](https://pondgroup.com/tag/backup/) - [compliance](https://pondgroup.com/tag/compliance/) - [365](https://pondgroup.com/tag/365/) - [25years](https://pondgroup.com/tag/25years/) - [anniversary](https://pondgroup.com/tag/anniversary/) - [cybersecurity](https://pondgroup.com/tag/cybersecurity/) - [London](https://pondgroup.com/tag/london/) - [established](https://pondgroup.com/tag/established/) - [ITsupport](https://pondgroup.com/tag/itsupport/)