Pond Webmaster

🎉 Celebrating 25 Years in Business! 🎉

This year marks a significant milestone for us at Pond —25 incredible years! It all began with two second-hand PCs in our Directors’ spare bedroom, driven by a passion for technology and a dream to make a difference. Today, we’re proud to support clients across the globe, providing top-notch IT support and cutting-edge cybersecurity services. We couldn’t have reached this point without our amazing clients, dedicated team, and the support of everyone who believed in us along the way. Here’s to innovation, growth, and many more years of success together! Thank you for being part of our journey. 💻🌍 #25YearsStrong #CyberSecurity #GlobalSupport #ThankYou

Hornet Security Logo
Pond Webmaster

Hornet Security Silver Partner

We are proud to have achieved Silver Partner status with Hornet Security, further enhancing the Cyber Security services we offer our customers. Hornet have provided Mail Security services for many years, but a number of acquisitions have increased their service portfolio, making them a leading security partner for us. Their security bundles cover Email threat scanning, backup & recovery, Compliance and permissions management, security awareness training and a host of other threat protection services. Next stop…Gold!

Pond Webmaster

Meet the Team – Ian Harte – Service Desk Manager

Ian Harte is our Service Desk Manager. Ian is a key part of our team and not only supports all our helpdesk team but leads our more complex projects and assists with the entire running of day to day business. How long have you worked at Pond? 16 and a half years   What’s your background – qualifications, previous experience? Ian completed a BTEC ND in Programming and computing, across the three-decades since then, he amassed extensive experience in Information Technology from Desktop Support, on premise Server Support, networking and cloud services for corporate entities including ICL, Fujitsu, and Microsoft. Additionally, Ian provided server support and was involved in testing […]

Pichture of Richard Jenkins, project engineer at Pond Group
Pond Webmaster

Meet the Team – Richard Jenkins, Project Engineer & 3rd Line support

Richard, although best known as Rich, is a Project Engineer and 3rd Line Helpdesk Analyst. We wanted everyone to get to know Rich a little better so asked him the following questions. How Long have you worked at Pond? Over 20 Years in a variety of roles What’s your background? I worked in finance before Pond and was qualified as a financial adviser.  Re IT, I’m self taught but looking to sit exams early this year. What are the first three things you do when you get to the office in the morning? I make a coffee followed by 2 more. What do you enjoy most about your job? Improving […]

  • Contact Us

    Helpdesk/Support: +44 (0)20 8466 6043
    General Enquiries: +44 (0)20 3301 9050
    Email: info@pondgroup.com

    Address:
    19A Widmore Road
    Bromley
    Kent BR1 1RL

    Pond Group Limited. Registered in England. Company Number 03886757

© Pond Group Limited. All rights reserved. Web design by ronin-logo