Pichture of Richard Jenkins, project engineer at Pond Group
Meet the Team – Richard Jenkins, Project Engineer & 3rd Line support

Richard, although best known as Rich, is a Project Engineer and 3rd Line Helpdesk Analyst.
We wanted everyone to get to know Rich a little better so asked him the following questions.

How Long have you worked at Pond?
Over 20 Years in a variety of roles

What’s your background?
I worked in finance before Pond and was qualified as a financial adviser.  Re IT, I’m self taught but looking to sit exams early this year.

What are the first three things you do when you get to the office in the morning?
I make a coffee followed by 2 more.

What do you enjoy most about your job?
Improving clients’ security and making the user experience more seamless.

What’s your biggest achievement?
Delivering recent security projects for a number of clients after a lot of personal development in Azure.

What can we catch you doing at the weekend?
Enjoying London or a trip away with my wife/family.

What’s your favourite motto?
Autopilot reset.

Which three things could you not live without?
Friends, family and Coffee.

Who is your idol?
My father, he was a genius and fountain of wisdom.

And Finally…. You’re on a desert island and only allowed one piece of tech.  What is it?
A Satellite phone